Billing Terms & Conditions

Welcome to Zolixa. These Billing Terms & Conditions explain how payments are processed when you place an order through our website. By completing a purchase, you agree to the terms outlined below.

Accepted Payment Methods

For your convenience, Zolixa accepts secure online payments through the payment methods available at checkout, which may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal (where available)

All transactions are processed through secure, encrypted payment gateways to protect your personal and financial information.

Payment Authorization

By placing an order, you confirm that:

  • You are authorized to use the selected payment method.
  • All billing information provided is accurate, complete, and up to date.
  • Your payment method has sufficient funds or available credit to complete the purchase.

Orders may be delayed, canceled, or declined if payment authorization cannot be completed.

Pricing

All prices displayed on the Zolixa website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices and promotions may change without prior notice. However, the price charged will always be the price shown at the time your order is successfully placed.

Taxes

Applicable sales tax will be calculated during checkout based on your shipping destination and local tax regulations.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee shipment until your order has been processed.

Billing Accuracy

Customers are responsible for providing accurate billing information. Zolixa is not responsible for delays or failed transactions resulting from incorrect billing details submitted during checkout.

Fraud Prevention

To protect our customers and maintain a secure shopping environment, Zolixa reserves the right to review, verify, or decline any order that appears fraudulent, suspicious, or inconsistent with normal purchasing activity. Additional verification may be requested before an order is processed.

Refunds

Approved refunds will be issued to the original payment method in accordance with our Return & Refund Policy.

Depending on your financial institution, refunds typically appear within 5–10 business days after they have been processed.

Order Cancellations

Orders may be canceled before they enter the fulfillment process. Once an order has been prepared for shipment or dispatched, it may no longer be eligible for cancellation.

Payment Security

Your security is important to us. Zolixa uses industry-standard encryption and secure payment processing technologies to help protect your payment information throughout the checkout process.

Contact Us

If you have any questions regarding billing, payments, or your order, please contact our customer support team. We are committed to providing a secure, transparent, and enjoyable shopping experience.

Thank you for choosing Zolixa. We appreciate your trust and look forward to serving you with premium jewelry and exceptional customer care.